FAQ

Welcome to Moodovation, where we’re all about empowering YOU! 🌟 Whether you're looking for stylish gear, answers about our products, or wondering how to get involved with our Moodovator community, we’ve got you covered. Our mission is to inspire self-love, resilience, and positivity through our unique designs and high-quality apparel. 💖✨

Below, you’ll find some common questions from our amazing Moodovators before making a purchase. But don’t worry, if you have any other questions, we’re just an email away! Reach out, and we’ll get back to you faster than you can say "Moodovation!"

💌 Have More Questions?
If you have additional inquiries, feel free to send them to care[@]moodovation.store—(remove the brackets before emailing us) we’re here to help and can’t wait to assist you! 😊

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  • Tous
  • About Us
  • My Account
  • Order Questions
  • Shipping
  • Product Questions
  • Returns & Exchange
  • Delivery Problems
  • Sales & Promotions
  • Gift Cards & Store Credit
  • Referral & Loyalty Program Questions
  • Customer Care

Got Questions? We’ve Got Answers! 💌✨

Need Help?

If you have an urgent issue or a question that requires immediate attention, click the button below to chat live with one of our Customer Service Representatives. We’re here for you!

Not Available Right Now?
No worries! If we’re offline, simply email us at info[@]moodovation.store, and we’ll get back to you within 24–48 hours. We promise we’ll be on it and ready to help! 💖

About Us

Moodovation is a purpose-driven lifestyle brand that empowers individuals to rise above adversity, embrace their inner strength, and live unapologetically.


We celebrate resilience, mental health, and self-expression through bold and meaningful designs. We stand for growth, empowerment, and breaking the cycle of negativity. Whether it’s overcoming personal struggles or creating a ripple effect of positivity, we believe in turning adversity into action. 🌟

The Benefits of Being a Moodovator:

  • Empowerment: Surround yourself with a like-minded community that fuels your growth and motivation.
  • Exclusive Perks: Access our Mood Boost Club, loyalty rewards, and uplifting content tailored to help you succeed.
  • Unstoppable Momentum: By taking consistent action, you’ll see your dreams turn into reality—and you’ll look amazing doing it in your Moodovation gear! 💖

Ready to join the movement? It’s time to claim your power, set your goals, and become the Moodovator you were meant to be! ✨

Moodovation’s designs are fueled by the fire of real-life resilience and the unapologetic pursuit of self-expression. 💖 Each piece is inspired by stories of overcoming adversity, embracing inner strength, and celebrating personal growth.

We draw inspiration from:

  • Your Journey: The challenges you’ve faced, the victories you’ve earned, and the unique power you bring to the world.
  • Bold Messages: Designs that empower and uplift, reminding you to keep moving forward no matter what.
  • Action & Positivity: Because taking action, no matter how small, always leads to progress—and our designs are here to cheer you on every step of the way.

Every product is a wearable reminder to live with purpose, embrace your story, and inspire those around you to do the same. 🌟 Moodovation isn’t just a brand—it’s a movement, and you’re the inspiration behind it. 💪✨

Moodovation was born from a powerful story of resilience, self-discovery, and the drive to turn pain into purpose. 💖 It started with the idea that no matter how hard life gets, taking action—even small steps—can lead to incredible growth and transformation.

Our founder created Moodovation as a platform to:

  • Empower others: Helping people rise above challenges and embrace their unique journey.
  • Inspire change: Using bold designs and uplifting messages to spark confidence and positivity.
  • Celebrate resilience: Turning struggles into stepping stones and showing that action always wins.

Moodovation isn’t just a brand; it’s a movement fueled by purpose, designed to uplift, and created for those who refuse to give up. 🌟 It’s a reminder that no matter where you start, what matters most is that you keep moving forward. 💪✨

Joining the Moodovation movement is easy, fun, and empowering—because you’re already part of the fam just by rocking our gear! 💖 But if you’re ready to dive deeper, here’s how you can amplify the vibes:

1️⃣ Follow Us on Instagram @shopmoodovation: Get daily inspiration, sneak peeks, and exclusive offers straight to your feed. ✨
2️⃣ Subscribe to Our Newsletter: Unlock special deals, updates, and uplifting messages to keep you motivated. 💌
3️⃣ Join the Community:

  • Facebook Support Group: Connect with like-minded Moodovators for support, motivation, and good vibes. 💪 Visit Here
  • Facebook Brand Page: Stay up to date on all things Moodovation—events, launches, and more! 🌟 View Page

By taking action and engaging in any or all of these, you’re not just joining a brand—you’re becoming part of a movement that uplifts, empowers, and inspires. Let’s spread the positivity together! 🌍✨

My Account

Nope! But we highly recommend creating one. With an account, you can track orders, save your details for faster checkout, and earn rewards when you shop through our Mood Boost Club. 🌟 Who doesn't want to be rewarded for shopping right?

Click "the little human guy" on the top right corner of our website or (Click Here) to be redirected. You’ll be ready to go in under a minute—easy peasy!

Of course! Resetting your password is quick and easy:

1️⃣ Go to the Login Page: Click on the "Forgot Password?" link under the login form.
2️⃣ Enter Your Email Address: Type in the email address associated with your account, and hit "Submit."
3️⃣ Check Your Inbox: We’ll send you an email with a secure password reset link. Be sure to check your spam/junk folder if you don’t see it right away.
4️⃣ Follow the Link: Click the link in the email, set your new password, and you’re all set!
_____________________________________________

✨Note: We may not offer to create a password for your account and just require only your email address to send you a link with a login code.
 If you run into any trouble, our support team is here to help at care[@]moodovation.store. 💻✨

No hard feelings—we get it! To unsubscribe:
1️⃣ Emails: Scroll to the bottom of any Moodovation email and click the "Unsubscribe" link. It’s quick, easy, and you’ll be unsubscribed faster than you can say “peace and quiet.” ✉️
2️⃣ Text/SMS Messages: Simply reply with "STOP" to any Moodovation text. You’ll no longer receive messages, but we’ll still love you. 💖
If you change your mind (we hope you do!), you can always resubscribe through our website. 💌✨

Order Questions

Log into your account, click on "Order History," and select your order for updates. If you checked out as a guest, use the tracking link in your confirmation email.

Let’s fix this pronto:


1️⃣ Spam & Junk Check: Your confirmation email might be hiding there. Sneaky, we know. 🕵️‍♀️
2️⃣ Double-Check Your Email: Did you type it correctly at checkout? If not, hit us up, and we’ll sort it out.

Still Missing? Contact us at orders[@]moodovation.store, and we’ll resend it like the champs we are.

Uh-oh! 😓We’re on it:


If your order hasn’t shipped yet, email us at orders[@]moodovation.store with your order number and the changes you need. Once it’s shipped, changes may not be possible, but we’ll do everything we can to help!

That’s not the Moodovation way. 💔


Snap a photo of the damaged or incorrect item and email us at orders[@]moodovation.store with your order number.

We’ll review it ASAP and send you a replacement or issue a refund—no stress, just solutions.

We hate to see you go, but we get it. If your order hasn’t shipped yet, email us at orders[@]moodovation.store, and we’ll cancel it for you. If it’s already on the way, you can return it once it arrives

Oh no, we’re sorry to hear that your order hasn’t made it to you yet! Here’s what to do:



1️⃣ Check Your Tracking Info: Head to your order confirmation email and click the tracking link to see the latest updates on your package's journey.
2️⃣ Double-Check Your Address: Make sure the shipping address you provided during checkout is correct.
3️⃣ Give It a Little Extra Time: Sometimes delays happen due to weather, carrier issues, or peak seasons. We recommend waiting 1–2 extra business days if your tracking shows "in transit."

Still Missing? No worries—we’ve got your back! Reach out to our support team at care[@]moodovation.store with your order number. We’ll investigate and make things right ASAP.

We appreciate your patience and can’t wait for you to enjoy your Moodovation gear! 💖

Our social media platforms are managed by our marketing team, who don’t have access to your order information for security and privacy reasons. 💻✨ This ensures your personal details stay safe and secure.

To inquire about your order, please email us directly at orders[@]moodovation.store, and allow up to 48 hours for a response (excluding Sundays and holidays). We promise to get back to you as soon as possible!

Important Note: Sending hateful messages, spamming, or persistently badgering our social media accounts about order inquiries is unacceptable. Our marketing team has the right to delete, block, or report accounts engaging in harassing behavior.

We love connecting with you on social media for all things Moodovation vibes—let’s keep it positive and fun! 💖✨

Bummer alert! 😢 If your order was canceled, it might be due to payment issues or inventory availability. Don’t sweat it—email us at orders[@]moodovation.store for more details or to reorder.

Don't you hate when that happens? ! If your package hasn’t arrived and the tracking shows it’s lost or stuck:


1️⃣ Double-check your delivery address.
2️⃣ Contact the shipping carrier directly for updates.
3️⃣ Email us at orders[@]moodovation.store, and we’ll work with the carrier to locate your package

Shipping

Your Moodovation gear will be on its way soon! ✨ Orders typically take 1–3 business days to process before they are shipped out.

  • Domestic Shipping: Once processed, your order will arrive within 5–9 business days.
  • International Shipping: Delivery times vary but generally take 10–20 business days.

Express Shipping is available as well! Please note that processing times don’t include weekends or holidays. We’re working hard to get your order to you as quickly as possible! 💌

Have questions? Email us at orders[@]moodovation.store—we’re here to help! 🌟

Processing time is where the magic happens! ✨ It’s our behind-the-scenes hustle to pack, prep, and get your order ready for its big journey to you. Think of it as your gear’s glow-up moment! 🪄

This usually takes 1–3 business days (excluding weekends and holidays). Hang tight—your Moodovation vibes are almost on their way! 💖

We’ve got a vibe for every timeline (including international):

  • Domestic Standard Shipping: Your order will arrive in 5–10 business days (perfect for a little anticipation buildup).
  • International Standard Shipping: Delivery typically takes 10–20 business days, depending on the destination. Customs processing may add a slight delay. 🌍

Pro tip: Weekends and holidays don’t count toward processing, so don’t panic if there’s a slight delay. We’re working hard to get your Moodovation vibes to you! 💌

Yes, we do! 🎉 Whether it’s your home, work, or a cozy little P.O. Box, we’ll make sure your order gets there. For larger packages, though, a physical address may work better.

Unfortunately once the method is selected we cannot change your shipping method after placing it. We do advise that, if you are expecting to meet a deadline to receive the product, Express Shipping should be your first option for a higher chance that your product gets to you on time or even earlier.

We love keeping things fair and transparent, so unfortunately, shipping costs are non-refundable unless your order arrived damaged, defective, or we made a mistake on our end. In those cases, we’ll absolutely make it right! 💌

Still have questions? Email us at orders[@]moodovation.store—we’re here to help! ✨

We love a good deal, and so do you! 🛍️ We offer Free Standard Shipping on U.S. Orders over $100 (before tax).
If you’re close to the free shipping threshold, maybe add that extra item you’ve been eyeing—it’s a win-win!

It depends! If you’ve ordered multiple items, some might ship separately depending on size or availability. Don’t worry—you’ll get tracking for each shipment so you can follow their journey to your doorstep! 🚀

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once shipped, you’ll receive a tracking number to follow your Moodovation gear’s journey to your doorstep. 🚚✨

Yes! We ship to select countries. Check our Shipping Information Page for more details and rates. 🌍

Product Questions

We’ve got something for everyone! 🥳

  • Standard Sizes: Most of our products range from S to 5XL, giving you plenty of options to find your perfect fit.
  • Size Variations: Sizes may vary slightly by style, so be sure to check our Size Guide on each product page for detailed measurements.

Pro tip: Our products are designed to fit and feel amazing—if you’re unsure, sizing up for that extra cozy vibe never hurts! 💖

Not yet, but stay tuned! 🚀

  • Current Status: As of now, we are not taking custom orders, but that doesn’t mean it won’t happen in the future.
  • Stay Updated: Sign up for our newsletter to be the first to know when we roll out customization options.

Pro tip: Following us on social media is another great way to stay in the loop for all things Moodovation! 💖

Absolutely! 🌟 We’ve got something for everyone, no matter your style.

  • Versatile Fits: Most of our products are designed to be unisex, offering inclusive sizing and styles that range from S to 4XL.
  • Size Variations: Sizes may vary slightly by style, so don’t forget to check our Size Guide on each product page for the perfect fit.

Pro tip: Unisex items are designed to fit beautifully on all body types—whether you like it fitted or oversized, we’ve got you covered! 💖

Our apparel is all about comfort, durability, and style—crafted to keep you feeling and looking amazing! 💖

  • Soft & Luxe Materials: Most of our products are made from ring-spun cotton, breathable polyester blends, or a mix of both for all-day coziness.
  • Built to Last: Durable fabrics that stand up to everyday wear and washing, so your favorite pieces stay fresh for the long haul.
  • Eco-Friendly Vibes: Many items feature materials sourced through the Better Cotton Initiative and use OEKO-TEX® certified low-impact dyes—helping you look great while doing good for the planet. 🌍

Why You’ll Love It: Whether it’s a hoodie, tee, or sweatshirt, every piece is designed to keep you comfortable and confident—because you deserve nothing less! 💖

Our designs are 100% original and created from scratch by our talented owner! 🎨 Each piece is infused with love, creativity, and a whole lot of Moodovation magic. These aren’t cookie-cutter templates—you won’t find our designs anywhere else. 💖

When you wear our gear, you’re rocking a one-of-a-kind creation that tells a story of empowerment, resilience, and self-expression. It’s more than just apparel—it’s a movement. ✨

 At Moodovation, we’re committed to creating products you can feel good about wearing—inside and out. Proudly based in the United States, we work with trusted manufacturers who uphold fair labor practices, prioritize sustainability, and deliver high-quality craftsmanship. 🌍

Why It Matters to Us:

  • Fair Treatment: We follow all regulations to ensure every working-class individual involved in our production process is treated respectfully and fairly.
  • Eco-Conscious Practices: From sourcing to production, we strive to minimize our environmental impact with sustainable methods and materials.
  • Healthy Impact: We believe ethically made products contribute to a healthier planet, healthier communities, and a healthier you.

Our goal is to bring you designs that not only look amazing but also align with values that matter. When you wear Moodovation, you’re part of a movement that supports positive change. 💖✨

Care Instructions:

Keep your gear looking fresh and fabulous with these simple steps:
Machine Wash: Cold water only, max 30C/90F – keep it chill!
Bleach: Non-chlorine only, but only if needed.
Tumble Dry: Low and slow for that cozy glow.
🚫 No Ironing: Wrinkles? We call it texture.
🚫 No Dry Cleaning: It's all about the DIY care vibes!

Rock it, wash it, repeat! 💫

We do our absolute best to ensure what you see online is what you’ll get! Colors and designs are shown as true-to-life as possible, but slight variations may occur depending on the color saturation settings of your desktop, mobile, or tablet device. 🎨✨

Rest assured, our products are made with high-quality materials and feature premium graphics printed directly onto the designs. They’re crafted to be stylish, durable, and ready to rock—just as you imagined! 💖

🚀 We create limited edition items to celebrate special moments, meaningful partnerships, and important causes.

Why Limited Edition?

  • Partnerships & Collaborations: We team up with influencers, brands, and non-profit organizations to design exclusive products that give back to meaningful causes. 💖 Want to partner with us? Email collab[@]moodovation.com or partnerships[@]moodovation.com—let’s make magic happen!
  • Special Occasions: From Breast Cancer Awareness Month to International Women’s Day, Father’s Day, and other seasonal celebrations, our limited editions honor moments that matter.

If you see something you love, snag it fast! Limited editions are created to make a statement and won’t be restocked once they’re gone. Don’t miss your chance to own something truly unique! ✨

Oh no, we never want you to feel anything less than fabulous in your Moodovation gear! 💔 If it doesn’t fit or just isn’t your vibe, don’t sweat it—we’ve got your back:

  • Swap It: Head over to our Returns Portal to exchange it for a size or style you love.
  • Send It Back: Return your item (unworn and unwashed) within 14 days, and we’ll issue a refund or store credit faster than you can say, “Mood upgrade!”

Because life’s too short for bad fits—or bad vibes! If you need help, email us at orders[@]moodovation.store, and we’ll make it right. 💌

Returns & Exchange

We want you to love your Moodovation gear, but if it’s not quite right, we’ve got you covered! 💖 We accept returns of unworn, unwashed, and undamaged items within 30 days of delivery. Refunds will be issued to your original payment method or as store credit once your return is received and inspected.

Here’s the fine print you need to know:

  • Items must include all original tags and packaging.
  • Final sale items, personalized products, and limited edition items are not eligible for returns or exchanges.
  • Shipping fees are non-refundable unless the return is due to our error (like a wrong or defective item).

Have questions or need more info? Check out our full Return Policy here or email us at orders[@]moodovation.store. We’re here to help! 💌✨

Our limited edition products are truly special—one-of-a-kind creations designed for special occasions, partnerships, and meaningful causes. Since these exclusive items are produced in small quantities and often support collaborations or charitable initiatives, they are considered final sale and non-refundable.

Why We Do This:

  • To maintain the exclusivity of these unique designs.
  • To uphold our commitments to partners and charitable organizations tied to these products.
  • To continue crafting designs that can’t be found anywhere else.

Thank you for understanding and supporting the heart and purpose behind our limited editions! Your support helps us create something meaningful with every piece. 💖✨

We love efficiency too, but to keep things running smoothly, we kindly ask that you return each order separately.

This helps us process your refunds accurately and avoid any mix-ups along the way. ✉️ Thanks for helping us keep everything organized and hassle-free! 💖

Yup! 📦 To ensure your return is processed smoothly, make sure you submit your return through our Returns Portal or email us at orders@moodovation.store with your order number and tracking information.

This helps us track your package at every step and ensures nothing gets lost along the way. We’ve got your back! 💖✨

It’s super easy—here’s how to get started:

1️⃣ Visit our Returns Portal.
2️⃣ Enter your order details and select the item(s) you’d like to return or exchange.
3️⃣ Follow the prompts to download your return label.

For Exchanges: Choose the size or item you’d like to swap for, and we’ll ship your new product as soon as we receive your original item.

Need a hand? Email us at orders[@]moodovation.store—we’re always happy to help! 💖

We totally get it—life happens! 💖 If you’ve just missed the return window by a small margin, don’t panic. Email us at orders[@]moodovation.store, and we’ll do our best to work with you.

While we can’t guarantee acceptance, we may offer a one-time courtesy to help make things right. Your satisfaction is important to us! 💌

Personalized items are all about YOU—crafted uniquely to match your vibe! ✨ Because of this, they’re considered final sale and are not eligible for returns or exchanges.

BUT if we made a mistake on your order (oops, we’re only human!), we’ll happily take it back and make it right for you. 💖 Other than that, personalized items are yours to keep and cherish—one-of-a-kind and exclusive, just like you!

Need help? Reach out to us at orders[@]moodovation.store—we’re always here for you! 💌

Oh no! 😢 We’re so sorry to hear that and want to make it right immediately. Here’s what to do:

1️⃣ Snap Photos: Take clear photos of the item showing the damage or defect.
2️⃣ Reach Out: Email us at orders[@]moodovation.store with your order number, the photos, and a brief description of the issue.
3️⃣ We’ll Fix It: Once we review your case, we’ll send a replacement or issue a refund ASAP.

Your satisfaction means everything to us, and we’ll do everything we can to turn things around! 💖✨

No worries—we’ve got your back! 💳 If you’ve lost or replaced your credit or debit card, here’s how refunds work:

  • Refunds are issued to the original account linked to the card you used at checkout, even if the physical card is no longer active.
  • Your bank will automatically route the funds to your updated card or account, so you’ll still get your money.

Pro tip: If you’re unsure or experiencing issues with your refund, contact your bank directly for clarification. Still need help? Email us at orders[@]moodovation.store, and we’ll assist you every step of the way! 💌

Delivery Problems

Jinkies! 😟 Don’t panic—here’s what to do:

1️⃣ Check Around Your Home: Sometimes carriers leave packages in unexpected spots like behind planters or on side porches.
2️⃣ Ask Your Neighbors or Building Staff: They might have held onto it for safekeeping.
3️⃣ Still Missing? Email us at orders[@]moodovation.store, and we’ll work with the carrier to resolve the issue.

Don’t worry—we’ve got your back and will do everything we can to make sure your Moodovation gear finds its way to you! 💖✨

🕵️‍♀️ If your tracking hasn’t updated yet, don’t worry—it might still be in the processing stage with the carrier. This can sometimes happen during peak times, holidays, or due to unexpected weather delays. 🌧️🎄

Typically, tracking updates within 48 hours, but during busier seasons or severe weather, this timeframe could be extended.

Need help? If it’s been a while and you’re still not seeing updates, email us at orders[@]moodovation.store, and we’ll happily investigate for you. We’ve got your back! 💌✨

If your package couldn’t be delivered and is being returned to us, don’t worry—we’ve got you covered! 💌 Here’s what happens next:

1️⃣ We’ll Contact You: As soon as we receive the package, we’ll reach out to confirm your shipping details.
2️⃣ Reshipping Fees: If the issue was due to an incorrect address, we’ll resend it to the correct address, but shipping fees will apply—even if your order initially received free promotional shipping.

Important Notes:

  • Package Refusals: If the package was refused at delivery, it will be treated as a final sale, and no refund will be issued.
  • Double-Check Your Address: Please make sure your shipping address is accurate at checkout! If a package is lost due to an incorrect address and no insurance was purchased, the customer is solely responsible.

If you’re unsure about your address or need assistance, email us at orders[@]moodovation.store—we’re here to help! 💖✨

For international orders 🌍, customs and import fees are determined by your destination country and the parcel weight.

Important Notes:

  • Any additional fees, including customs or duties, are the responsibility of the customer.
  • If you’re unsure about the potential charges, we recommend checking with your local customs office before placing your order.

Have questions? We’re here to help—email us at orders[@]moodovation.store for guidance! 💌

If your package was sent to the wrong address, don’t worry—we’re here to help. Email us ASAP at orders[@]moodovation.store with your order number and the correct address, and we’ll investigate with the carrier.

In the meantime, here’s what you can do:
1️⃣ Check with neighbors or building staff—packages are sometimes delivered nearby by mistake.
2️⃣ Contact the carrier directly using your tracking number—they may be able to locate the package or reroute it before it’s fully delivered.

We’ll do everything we can to make sure your Moodovation vibes make it to your hands where they belong! 💖✨

Sales & Promotions

Unfortunately, no. Coupons, discount codes, and rewards points cannot be combined. 💔 Only one code can be applied per order, so make sure to choose the one that gives you the best deal! 💸

Have questions about maximizing your savings? Email us at orders[@]moodovation.store, and we’ll be happy to help! 💌✨

Free shipping is available for orders over $100 within the U.S., and that’s after any promotional discounts or reward points have been applied. 🚚✨

  • Rewards Program Free Shipping: This perk applies to domestic orders only.
  • 🌍 International Customers: If you accidentally redeemed your points for free shipping, don’t worry! Email us at orders[@]moodovation.store, and we’ll help adjust your points.

We’re here to make sure your shipping experience is smooth and stress-free! 💖

Our free shipping offer is for domestic U.S. orders only, and your total must be a solid $100 before taxes and after any coupons or discounts are applied. 🌟

  • If your order is international or your total falls below $100 after applying a coupon or reward points, standard shipping fees will apply.

✨ Have questions or need further clarification? Email us at orders[@]moodovation.store—we’re happy to assist! 💌✨

We don’t often offer price adjustments, but if you made a purchase within 24 hours of a new sale, we’d be happy to adjust the price for you! 💸

Important Details:

  • Price adjustments apply only to full-priced items.
  • Adjustments are not available for items purchased with coupons or during promotional sales.

If you think you qualify, email us at orders[@]moodovation.store, and we’ll take care of it! 💌✨

Not all products are eligible for discounts. Some items, like Limited Edition products, are excluded from sales, promotions, and reward points discounts.

This ensures the exclusivity and value of our unique designs. 💖 If you’re unsure about a specific item, feel free to email us at orders[@]moodovation.store for clarification. 💌✨

No, coupons cannot be applied to final sale items. These items are already heavily discounted, so you’re still getting a great deal!

Rewards points discounts are capped at minimum order thresholds to ensure fair pricing and effective use of your points. For example:

  • If you redeem $10, your purchase must be $25 or more.

How It Works:

  • Once you redeem your points, a screen will pop up with your rewards coupon code to use at checkout.
  • You’ll also receive an email with your code—don’t forget to check your junk/spam mail just in case!

Have questions? Email us at orders[@]moodovation.store, and we’ll help you out! 💌

Gift Cards & Store Credit

Our gift cards are available in amounts up to $300—perfect for treating someone to a little (or a lot) of Moodovation love! 💖 Click Here To Purchase Yours

Whether it’s a small gesture or a big splurge, our gift cards make it easy to spread the vibes. 🎁✨

Nope! 🎁 Your Moodovation Gift Card or Store Credit never expires, and there are no hidden fees—just taxes at checkout.

Use it whenever you’re ready, whether that’s tomorrow, next year, or whenever inspiration strikes. ✨💖

Unfortunately, Klarna cannot be used to purchase gift cards. 💳 Gift cards are considered final sale and cannot be refunded, replaced, or canceled once purchased.

For more details, check out our Return Policy or visit our Gift Card Page for additional information. If you have questions, feel free to email us at orders[@]moodovation.store. 💌✨

Not sure how much to load? 🎁 Here’s a quick guide to help you decide:

  • $50: Perfect for a cozy tee or smaller accessories.
  • $100: Great for hoodies, sweatshirts, or a stylish haul!
  • $300: The ultimate splurge for someone who deserves the world (and a full Moodovation wardrobe!).

✨ Think about what the recipient loves most, and pick the value that matches their vibe. You can’t go wrong with a Moodovation gift card—it’s always a win! 🎉

Store credit is just like cash for shopping in our online store! 💸 It’s typically issued when you return items or as part of special promotions.

How to Use It:

  • At checkout, apply your store credit to your order.
  • The amount will be automatically deducted from your total—easy peasy!

Got questions about your store credit balance? Email us at orders[@]moodovation.store—we’re here to help! 💌

Moodovation gift cards are online-only and can be used exclusively on our website.

Sadly, gift cards are like one-of-a-kind treasures—once they’re lost or stolen, they can’t be replaced. 💔

Pro Tip: Keep your gift card safe and secure until it’s time to shop for your Moodovation faves! 🎁 If you have any questions, email us at orders[@]moodovation.store—we’re happy to help! 💌

If your gift card or store credit isn’t working, don’t stress—we’ll sort it out for you! 💌

Here’s what to do:
1️⃣ Double-check that you’re entering the code correctly (no extra spaces or typos!).
2️⃣ Make sure you’re using it at checkout on our online store—gift cards and store credit are only valid on our website.
3️⃣ Still having trouble? Email us at orders[@]moodovation.store with your gift card or store credit code, and we’ll investigate and resolve the issue ASAP.

We’ll make sure you’re back to shopping and vibing with Moodovation in no time! ✨💖

Buying a gift card is super quick and easy! 🎁

1️⃣ Head to our Gift Card Page.
2️⃣ Choose the amount you want to load (up to $300).
3️⃣ Add it to your cart and complete your purchase at checkout.

And that’s it—you’re all set to give the gift of Moodovation vibes! 💖✨

Our gift cards are delivered digitally—straight to your email (or the recipient’s, if you specify their email during checkout). 💌

No waiting for the mail—your gift is ready to use instantly! Just make sure to double-check the email address at checkout to ensure it lands in the right inbox. 🎉

Have questions? Email us at orders[@]moodovation.store, and we’ll help you out! 💖

Referral & Loyalty Program Questions

Welcome to the Mood Boost Club, where loyalty pays off—literally! 🏆 This is your exclusive VIP pass to earning rewards while shopping, celebrating, and sharing your Moodovation vibes.

Here’s Why It’s a Big Deal:

  • Earn Every Time You Buy: You’ll rack up points for every purchase, so the more you shop, the more you save!
  • Beyond Shopping: Get rewarded for actions like referring your friends, following us on social media, and celebrating your birthday. (Yes, we love to party with you!) 🎉
  • Redeem for Amazing Perks: Use your points to unlock discounts, freebies, exclusive surprises, and even free shipping on your next orders. It’s like saving while you shop—it doesn’t get better than that!

How Does It Work?

1️⃣ Sign Up: Join for free by creating an account on our website.
2️⃣ Earn Points: Shop, share, refer, and celebrate to earn points with every action.
3️⃣ Redeem Rewards: Cash in your points for savings and perks every time you check out.

Why You’ll Love It:
Every time you shop, you’re investing in more than just incredible products—you’re earning big savings for the future. The Mood Boost Club is all about celebrating YOU and making sure your loyalty never goes unnoticed.

Ready to start saving? Sign up today and start earning those points! 💖✨

No way! 🚫 Your points are here to stay—they never expire. Save them up for something big or treat yourself whenever the mood strikes. Either way, they’re all yours! 🥳

Joining the Mood Boost Club is super simple (and FREE)—and it’s the first step to earning awesome rewards every time you shop! 🎉

Here’s how to join the Moodovator family:
1️⃣ Create an Account: Sign up on our website to become a member of the Mood Boost Club.
2️⃣ Start Earning Points: Once you’re in, you’ll start earning points immediately for every purchase, referral, birthday, and more!

Bonus: You can also click the “Goodies” bag at the bottom right-hand corner of the webpage or visit the footer link to access your loyalty account and start tracking your rewards!

That’s it! You’re officially part of the community, and we couldn’t be more excited to have you join us. The more you engage, the more rewards you unlock—so get ready to start stacking up those points! 💖✨

No need to worry—your points didn’t go anywhere! 🪄 If you’ve been a loyal Moodovator before, all your previously earned points are automatically carried over into our new Smile.io system. Just log into your account, and your balance will be waiting for you! 💼

Redeeming your points is as fun as shopping! 🎉 Here’s how to do it:

1️⃣ Log into Your Account: Visit our website and log into your Moodovation account.
2️⃣ Shop & Add to Cart: Browse your favorite products and add them to your cart.
3️⃣ Use Your Points: When you’re ready to checkout, apply your points for discounts, free shipping, or other exclusive rewards!

Pro Tip: The more points you’ve earned, the bigger your rewards! Go ahead, spoil yourself—you’ve totally earned it! 💖

It’s simple: you’ll earn 5 MoodPoints 🎊 for every $1 spent! The more you shop, the more points you rack up—so go ahead and treat yourself while stacking those rewards! 💖✨

Oh, the possibilities are endless—and growing! 🌟 With your points, you can currently:

  • Enjoy Free Shipping on any U.S. orders—no minimum required. 🚚✨
  • Get $$ Off or % Off your favorite Moodovation gear for instant savings! 💸

But that’s not all! 🎉 We’re always adding new perks, like free products and other exclusive rewards, so keep earning those points and stay tuned for even more ways to treat yourself! 🎁💖

It’s your day to shine! 🎂💖 Your birthday reward will automatically drop into your account on your special day. Make sure your birth date is added to your profile so we can celebrate with you! 🎉

Here’s how it works: Your referral points will only be added once your friend makes their first purchase using your unique referral link. Make sure they complete their order, and you’ll both get rewarded! 🎉

Keep sharing the love—you’ll see those points in no time! 💖✨

Social butterfly? 🦋 Your points for sharing Moodovation love on social media will show up within 24–48 hours of completing the action.

Pro Tip: Make sure your social media accounts are linked to your Mood Boost Club profile for a seamless experience and faster point updates! 🌟

Customer Care

You can reach us anytime by emailing care[@]moodovation.store. 💌 Whether it’s a question, concern, or suggestion, we’re here to assist you! We typically respond within 24–48 hours (excluding Sundays and holidays).

Currently, we don’t offer phone support. This allows us to provide detailed and efficient assistance via email, ensuring all your inquiries are tracked and handled quickly. Trust us—our email game is strong! 💻✨

1️⃣ Your order number (if applicable).
2️⃣ A brief description of your question or concern.
3️⃣ Any relevant photos (e.g., damaged items).

✨ The more details, the better! This helps us resolve your issue faster and get you back to enjoying your Moodovation gear. 💖

  • Monday – Friday: 10:00 AM – 6:00 PM EST 🕐
  • Saturday: 11:00 AM – 5:00 PM EST 🌟
  • Sunday: Closed – Funday Off Vibes! 🏖️✨
  • Our social media platforms are managed by our marketing team, who don’t have access to your order information for security and privacy reasons. 💻✨ This ensures your personal details stay safe and secure.

    To inquire about your order, please email us directly at orders[@]moodovation.store, and allow up to 48 hours for a response (excluding Sundays and holidays). We promise to get back to you as soon as possible!

    Important Note: Sending hateful messages, spamming, or persistently badgering our social media accounts about order inquiries is unacceptable. Our marketing team has the right to delete, block, or report accounts engaging in harassing behavior.

    We love connecting with you on social media for all things Moodovation vibes—let’s keep it positive and fun! 💖✨

    We’ve got dedicated emails to handle your needs and make sure you get the best assistance:

    Got a different question? Reach

    Can’t Find What You’re Looking For? Contact Support